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  1. 7/17/2015 DO YOU HAVE QUESTIONS ABOUT YOUR WATER AND SEWER BILLS?
  2. Platte Canyon does not bill its customers directly for their water or sewer services, rather it contracts with Denver Water and the City of Littleton.  As such, Platte Canyon does not have access to individual customer billing accounts and cannot assist with billing questions/problems.  District customers must contact Denver Water and the City of Littleton directly.  Please see below for more information:
     
     
    Water Billing
     
    Platte Canyon has a Read and Bill Water Supply Contract with Denver Water. The contract calls for Denver Water to read customer’s water meters and bill each customer directly for the amount of water consumed.  As such, Denver Water establishes the water rates (Rate Schedule No. 2) assessed to Platte Canyon customers.  Billing is conducted on a monthly basis.
     
    For a detailed explanation of the different portions of your bill please click here.  District customers will also see an additional “FYI” icon directly below the Water Charges section of the bill as the example below shows:
     
     
    This icon and the text beside it has caused some confusion with District customers.  Though Platte Canyon Water and Sanitation District is your water distribution service provider it cannot assist you with billing questions (as explained above).
     
    Denver Water has several options for customers to pay their bill.  These options include:
     
    ·       Pay by mail
    ·       Automatic bill pay
    ·       E-bill
    ·       Web pay
    ·       Pay by phone
    ·       Pay by text
    ·       Pay in person
     
    For more information on managing your account with Denver Water, please click here.
     
    If you have questions concerning your water bill, please call Denver Water’s Customer Care Department directly at 303-893-2444 (7:30 a.m. to 5:30 p.m. Monday – Friday).
     
     
    Sewer Billing
     
    Platte Canyon contracts with the City of Littleton for wastewater treatment services.  Littleton bills Platte Canyon customers directly for treatment services.  Billing is conducted on an annual basis.
     
     
    The City of Littleton has three options for customers to pay their bill.  These options include:
     
    ·       Pay by mail
    ·       Pay in person
    ·       Pay online
     
    For more information on the City of Littleton’s Utility Billing, please click here.
     
    If you have questions concerning your sewer bill, please call the Finance Department at 303-795-3772 (8:00 a.m. to 5:00 p.m. Monday – Friday).