District News Articles

  2. In December 2016, the Denver Board of Water Commissioners adopted rate changes to fund essential repairs and upgrades to Denver Water’s system, effective April 1, 2017.


    Nobody likes to pay a bill. No matter how much you like a service or how essential it may be, handing over your hard-earned money to somebody else - particularly if that bill often increases from year to year - is never fun.


    But when it comes to your water bill, the simple fact is the cost of running a complex water system continues to rise. Your bill helps to maintain and upgrade a vast infrastructure that allows Denver Water to collect and treat and deliver safe, reliable water, while also providing for essential fire protection services.


    According to Denver Water, you will see some slight increases in your water bill starting April 1, 2017. Here are the answers to two questions you may be asking:



    Why are you raising my rates?

    Denver Water has a large, intricate system with a lot of aging infrastructure. With a 5-year, $1.3 billion capital plan, we’re staying on top of the upgrades and new projects needed to keep this system running. To keep up with this necessary work, Denver Water is increasing the monthly fixed charge on your bill to help even out our revenues over the year so they can repair and upgrade their system. This means less reliance on revenues from how much water customers use, which has become increasingly difficult to predict in recent years given the more frequent and extreme weather fluctuations.


    How much is my water bill going up?

    That depends on the type of customer you are and how you use water. Your bill is comprised of a fixed monthly charge and charges for how much water you use.

    Every customer will see an increase to their monthly fixed charge. If you’re like most residential customers who have a 3/4-inch meter, that charge will increase from $8.79 to $11.86 per month.

    To help offset the fixed monthly charge, the charge per 1,000 gallons for many customers will see a small decrease in 2017.

    Adding up those two elements, if you use 115,000 gallons of water or less a year in the same way you did in 2016, you can expect to see an annual increase of about $18, which averages out to a monthly increase of about $1.50 a month. (Summer bills are typically higher because of outdoor water use.)


    No one likes paying higher bills, but while rates are going up, Denver Water is committed to keeping water affordable, particularly for the essential indoor water use that is vital for drinking, cooking and sanitation. In 2017, customers will continue to pay the lowest rate for what they use indoors.


    If you’d like to talk over your bill with someone, contact Denver Water’s Customer Care team at 303-893-2444, and a representative will help you calculate your individual bill impacts, based on your personal water-use information.